Shipping policy
SHIPPING POLICY
Shipping Availability
We currently ship within the United States only.
We do not ship to:
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Alaska
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Hawaii
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U.S. territories
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International destinations
Order Processing
Orders are processed within 1–5 business days (excluding weekends and holidays).
Processing begins once your order has been accepted and confirmed.
Please note:
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Orders may be edited or cancelled within a short window after placement
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Once an order has been accepted for fulfillment, it can no longer be modified or cancelled
Large orders (200+ items) may require additional processing time of up to 5–10 business days.
Shipping Methods & Delivery Times
We offer the following shipping options:
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Standard Shipping (USPS): 2–4 business days
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Express Shipping (USPS Priority): 1–3 business days
Delivery times are estimates and begin after your order has been processed and shipped.
Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number.
Please allow 24–48 hours for tracking information to update.
Delays
While we aim to deliver your order within the estimated timeframe, delays may occasionally occur due to:
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Shipping carrier delays
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High order volume
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Weather or external disruptions
We are not responsible for delays once the order has been handed over to the carrier, but we will always assist where possible.
Incorrect Shipping Information
Please ensure all shipping details are correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you notice an error, please contact us immediately at support@tryosta.com.
Lost or Damaged Orders
If your order is lost, damaged, or arrives in an unsatisfactory condition, please contact us within 7 days of delivery.
We will review the issue and work with you to provide a suitable resolution.
Contact
For any questions regarding your order or shipping, please contact: