Shipping policy

SHIPPING POLICY


Shipping Availability

We currently ship within the United States only.

We do not ship to:

  • Alaska

  • Hawaii

  • U.S. territories

  • International destinations


Order Processing

Orders are processed within 1–5 business days (excluding weekends and holidays).

Processing begins once your order has been accepted and confirmed.

Please note:

  • Orders may be edited or cancelled within a short window after placement

  • Once an order has been accepted for fulfillment, it can no longer be modified or cancelled

Large orders (200+ items) may require additional processing time of up to 5–10 business days.


Shipping Methods & Delivery Times

We offer the following shipping options:

  • Standard Shipping (USPS): 2–4 business days

  • Express Shipping (USPS Priority): 1–3 business days

Delivery times are estimates and begin after your order has been processed and shipped.


Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number.

Please allow 24–48 hours for tracking information to update.


Delays

While we aim to deliver your order within the estimated timeframe, delays may occasionally occur due to:

  • Shipping carrier delays

  • High order volume

  • Weather or external disruptions

We are not responsible for delays once the order has been handed over to the carrier, but we will always assist where possible.


Incorrect Shipping Information

Please ensure all shipping details are correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you notice an error, please contact us immediately at support@tryosta.com.


Lost or Damaged Orders

If your order is lost, damaged, or arrives in an unsatisfactory condition, please contact us within 7 days of delivery.

We will review the issue and work with you to provide a suitable resolution.


Contact

For any questions regarding your order or shipping, please contact:

support@tryosta.com